Data Protection Policy
Processing of personal data
Personal data about you will be collected only through fill-in forms on the Website. The types of personal information you provide to us in such circumstances may include name, address, telephone number, e-mail address, contact preferences and consultation records. At other times when using the Website, you may submit any information to the Website in the form of comments or posts. This may include material comprising sensitive personal data under the Data Protection Act 1998, including information on your racial or ethnic origin, your political opinions, your religious beliefs, any trade union activity you are or have been involved in, your physical or mental health or condition, your sexual life, the commission of any offences by you or any proceedings relating to a criminal offence. We will never ask for any of this information and any information of this type submitted to the Website will be used only to display the comment or post that you submit.
We collect your personal data for the purpose of responding to any enquiry submitted or for processing and display of any comments or posts that you submit and, if requested, contacting you regarding responses to those comments or posts. We will not disclose your personal data or any other personal data provided by you to us to any third party except as set out as follows. We do not collect additional information about you from other sources, such as public records or bodies, or private organisations.The Website makes it clear at the point of submission where information will be available for others to view. Where the Website makes this clear, you consent to all use and dissemination of the information via the Website. Specifically, your personal data and sensitive personal data will be available online if you include any such data in items uploaded to the Website. You hereby consent to this use of your personal data as described above. With regard to any sensitive personal data (as defined in the Data Protection Act 1998) which we collect from you, upon submission of any items including such data through the Website, you hereby expressly consent to our processing of such sensitive personal data for the purpose of the inclusion of that sensitive personal data on the Website. We may also use your personal data to better understand who uses our Website and the pages they access so as to be able to improve the Website. We will otherwise ensure that your personal data will not be disclosed to other organisations, institutions and authorities unless required by law or expressly agreed by you. You agree to the use of your personal data you have provided to us for the above purposes. If we wish to use your personal data you have provided to us for new or different purposes, other than for which it was originally supplied, we will request your written permission first. We take seriously the trust you place in us. You agree that if we transfer ownership or management of the Website or Better as.one to a third party we may also transfer your personal data or other personal data you have provided to us, including all sensitive personal data and any other information about you to such third party, provided such third party agrees to observe this policy
Security of personal data
Transmission of data and information via the Website is over a secure and encrypted connection using a minimum of 128 bit SSL encryption unless otherwise indicated on the Website or by your browser. We set strict security standards to prevent any unauthorised access to your personal data once we have received it and wherever possible we will use adequate security software and working procedures to ensure the security of your personal data. To prevent unauthorised access, maintain accuracy, and ensure proper use of personal data, we have employed physical, electronic, and managerial processes to safeguard and secure the information we collect online.
Third party websites
Automatic collection of data
Subject access rights
Under the Data Protection Act 1998, we have to provide you, as a "data subject" with a readable copy of all personal data which we may hold about you, within 40 days of receiving your written request for us to provide it. The Data Protection Act 1998 allows us to charge a fee of £10 pounds for this. Evidence or proof of your identity (for example, a copy of your passport, driver's licence or current bills) will be required. It is both in our interest and yours to store and process accurate personal data. If the data we hold about you is inaccurate in any way, where appropriate, you may have your personal data corrected by us on request by having it:
completed; amended; and/or erased
Please contact us to update any of your personal data or to request access to your personal data by addressing the "Information Officer" via Email: firstname.lastname@example.org We reserve the right to refuse to provide you with a copy of your personal data based on the exemptions set out in the Data Protection Act 1998, but if we do refuse we will give full reasons for our refusal and allow you to challenge our decision.
Better as.one may use the information or parts of it to occasionally notify you about its services or related activities that you may find useful. Better as.one will not send you any marketing emails unless you give us your consent, unless we have it already.
- Everyone welcome. All ages and previous conditions accepted. No medical questionnaire.
- No waiting for your GP. Instant medical assessment by our Consultant Triage team.
- Immediate peace of mind. See a leading UK specialist for your condition within 5 days, guaranteed.
- Better chance of good recovery. Rapid, informed diagnosis by the most qualified specialist, guaranteed.
- Top consultants near you. Access over 1,200 of the UK's most eminent medical consultants covering all key medical disciplines.
- Hand-holding support. as.one will look after you through to full recovery.
- Fast-track to treatment on the NHS. Timely access to the best NHS facilities. We are not restricted by a hospital network.
- Flexible membership. Share unused consultancy appointments with family or convert into credits for treatments at the end of the year.
Find out more